Cancellation Policy

TAILORED GROOMING - BOOKING & CANCELLATION POLICY Tailored Grooming reserves an extended block of time just for you. A card is saved when you book and is only charged for a late cancellation or no-show. Cancellations & Rescheduling - Free to cancel or reschedule up to 1 hour before your appointment. - Cancel within 1 hour or no-show: a $95 fee is charged to the card on file. - Rebook on a different day and $10 of that fee is credited toward your next service. Confirmations & Reminders - You'll get a confirmation and reminder by text/email. If you don't confirm and don't show, it counts as a no-show. Running Late - Text (510) 439-7303. More than 15 minutes late may need to be rescheduled, and the fee may apply. How to Cancel or Reschedule - Log in to your account, reply to your confirmation email, text, or call (510) 439-7303. Membership Plan Holders - Reschedule or cancel through the online booking system (logged in) at least 1 hour ahead to keep your service allowance. Refunds - Services are not refunded for no-shows. - Refunds are considered only in cases of major bodily harm. Minor injuries (cuts, nicks) do not qualify. Online refunds are reviewed case by case. Emergencies & Special Situations - Emergencies and special cancellations are handled case by case. Reach out as soon as you can. Consistency - This policy applies to all clients, so the schedule stays fair and runs smoothly for everyone. AI was used to encapsulate generalities and wording. Last reviewed by a human. Manny Ornelas, Owner - 10/21/2026

Contact Details

• South O South Drive

  1481 S O S Dr, Walnut Creek, CA, USA

  5104397303

  Goodofb15@gmail.com